Date of Formulation: October 30, 2018
Effective Date: October 30, 2018
Dear user, hello.
Concerning the new standards set by personal data laws, that is, the General Data Protection Regulations, HoSua understands the importance of protecting the personal data of its users, and at the same time takes the privacy of its users very seriously. We know that this is a great responsibility, so we will be very cautious with all the information that users provide to us, and to ensure that there will be a certain level of security and privacy when processing the personal information of users, we have jointly formulated this protection policy (hereinafter referred to as “the Policy”). Besides the relevant data that we collect, use, and process, and some data that the user provides directly to us, we will also record and receive some data while the user is using our service. We collect certain personal data to make our services work properly, these data also provide the best user experience for our services, and so for these same reasons, we may share some data with some of the partners we trust. These partners provide certain information services for HoSua users. All of our partners are guaranteed to comply with GDPR regulations. Nevertheless, the data we share with our partners will never contain the user’s personal information.
To provide the best quality of service, we must ask the user to agree to our collecting, processing, and use of certain data.
We use organized, technical, and other appropriate measures to protect your personal data. We have also taken various measures to prevent unauthorized access to or malicious destruction or alteration of data, as well as other unauthorized operations.
At the same time, we also guarantee you the following rights:
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The right to access your personal data
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The right to request the correction, deletion, or processing of your personal information
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The right to refuse the processing of your personal data
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A guarantee of the portability of your personal data
As long as you use our services, your personal data will be saved for the purpose of collection and storage until we receive a request for cancellation from you in writing. As for how data is collected and used, we will further explain below:
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In the process of using HoSua’s services, we may collect and use information you provide or information about you as described below (which may include but is not limited to being able to identify your personal data or information). This Privacy Policy explains how we handle such information. The Policy applies to us, that is, all services provided by the platform and service providers (hereinafter collectively referred to as "HoSua Services").
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Please make sure that you read and understand the Policy carefully before using HoSua Services. If you are a minor, please read all the terms of the Policy with the assistance of and accompanied by your guardian.
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The Information That We Collect
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Your phone number, email address, credit card information, as well as your name, ID number, and other personal information;
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Geographic location information generated by using HoSua Services (including but not limited to the start and end of the trip, trip route, and other such information);
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Your password, password hints, and other security information that can be used to verify and access your account;
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Data necessary for processing your payments, such as your bank card number or third-party payment account name and other payment instruments, as well as the security code associated with the payment instrument;
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Data related to how you interact with HoSua Services, including but not limited to the features you use, your payment history, etc.
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Your Personal Information Rights
You have the right to view the personal information, movement data, and payment history that you have provided to us or that has been generated by your use of HoSua Services. If you wish to delete or correct your personal information, please contact our customer service staff.
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Information Collection Methods
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We will collect and store the information that you enter through HoSua Services or that you provide to us in any other way during your use of HoSua Services. We may also obtain data or information about you from affiliates, business partners, and/or other independent third parties that may be legally collected by such third-party entities. Your privacy settings on relevant websites and/or with such third-party entities may limit or prevent our access to the above data or information.
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If you provide information to us, this means that you accept that HoSua will retain your information for relevant uses for a necessary period of time.
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The collected information can be used for the following purposes
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Providing and improving HoSua Services (in whole or in part), including but not limited to service operations, maintenance, and improvement of service performance, development of new functions and features, research, providing customer support, etc.;
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User authentication, customer service, security precautions, fraud monitoring, archiving, backups, and other uses in order to ensure the security of the products and services that we provide to you. If we have discovered through monitoring that you have used our services for fraud or illegal purposes, we will take corresponding measures to cease providing service to you;
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To communicate with you and personalize service, including sending you the latest market information and promotional offers in a manner consistent with applicable laws and regulations, sending you updated information for requests or inquiries you have made about the service, inviting you to participate in surveys, etc.;
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To provide you with HoSua Services or to better help you receive HoSua Services (for example, customer service), and share your information with our affiliates, business partners, and/or other independent third parties;
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Conduct audits, assist in the enforcement of laws and regulations, respond to or fulfill the regulatory requirements of regulatory agencies such as public security departments, as well as comply with obligations committed to under applicable laws and regulations or to relevant regulatory agencies;
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If we would like to use your information for other purposes not covered by the Policy, we will first seek your consent in an appropriate manner.
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Information That May Be Sent to You
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The verification code necessary to ensure the completion of the service;
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Push notifications necessary to use the service;
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Current service fee reductions and other information regarding special deals and offers;
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News, special offers, and promotions for HoSua Services.
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Technical Protection Measures
We and our affiliates use strict administrative, technical, and physical security measures to protect the information you provide to prevent unauthorized access, public disclosure, use, modification, destruction, or loss of information.
In the course of providing service, we may use third-party products or services. These third parties will only be exposed to your information if necessary.
It should also be noted that there are possible and unknown risks in any security system and Internet environment, and none of them are 100% secure. If an unfortunate information security incident occurs, we will, in accordance with the requirements of laws and regulations, and in a timely, reasonable, and effective manner, inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take to handle it, suggestions for how you yourself can guard against and reduce risks, remedial measures that you can take, etc.
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Protection of Minors
We take the protection of the information of minors very seriously. If you are a minor, please read all the terms of the Policy with the assistance of and accompanied by your guardian. Your (continued) use of HoSua Services indicates that you have read, understood, and accepted the entire contents of the Policy.
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Changes to the Policy
As HoSua Services continually improve, the content of this Privacy Policy may be updated from time to time. The updated Privacy Policy will be effective and replace the original Privacy Policy once it is posted on the HoSua platform and/or our website. We encourage you to check the HoSua platform and/or our website from time to time to learn about our latest Privacy Policy.
After you have read the entire contents of the Policy and click "I agree,” this indicates that you have fully read, understood, and accepted the entire contents of the revised Policy and that you will also comply with the contents when using the Policy. If you do not agree to any of the contents of the Policy, you should choose to stop using HoSua Services or send an email to [email protected] to discontinue enabled HoSua Services and request to cancel the account. We will assist you in terminating the service and completely delete your personal information.